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Post by gar1380 on Feb 11, 2011 20:41:15 GMT 1
auto windscreens !!!!!! what a shower of "censored"e this company is  i have been waiting nearly a month to have a rear screen fitted in my bmw they were surpose to come in the morning and just had a call saying they not got the glass phoned them up after hanging on the phone for an hour they tell me that they mite not even have a screen for maybey i month or possibly more not happy |
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Post by coedy on Feb 12, 2011 2:50:11 GMT 1
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Huntyfm
1440cc
If you cant fix it with a hammer its electrical.[F4:Huntyfm]
Posts: 2,633
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Post by Huntyfm on Feb 12, 2011 16:29:46 GMT 1
Good shout Coed..
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Post by gar1380 on Feb 12, 2011 17:37:24 GMT 1
cant you go with someone else + tell em to shuv it  trying to sort that, but try explaining that to an indian on the other end of the phone that i want someone else to do the job is like talking to my dog!!! (if i had one ;D ) they just cant do nowt if its not on the list of what to do on their PC screen |
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Post by psychoticfox on Feb 14, 2011 19:33:17 GMT 1
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Post by gar1380 on Feb 14, 2011 19:38:18 GMT 1
looks like auto windscreens have got the recivers in today, tried to get some sence off an indian call center from aviva ins regarding my claim and it was like talking to my dog again, he insisted that i need to speek to auto windscreens but there is nobody answering the phones only an automated answer saying the recivers have been called in why cant the idiots just do what they are good at and thats making CURRY and not speaking on the phone when no one can sodding understand them, and them not knowing what we are trying to say............IDIOTS rant over  |
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Post by jackdaw on Feb 14, 2011 19:49:23 GMT 1
;D ;D ;D ;D ;D Good rant tho Gar !!!!!!! ;D  |
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Post by timsmini on Feb 14, 2011 20:13:55 GMT 1
Get in touch with the insurance ombudsman
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Post by gar1380 on Feb 14, 2011 20:28:07 GMT 1
wa bout getting in touch with cab or trading standards
Get in touch with the insurance ombudsman
how do i find them
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Post by timsmini on Feb 14, 2011 20:41:53 GMT 1
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Post by gar1380 on Feb 14, 2011 20:48:30 GMT 1
tidy i will give them a go if i dont get any joy with the insurance
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Post by timsmini on Feb 14, 2011 20:54:42 GMT 1
I had probs with AVIVA when they where Norwich Union, I threatened them with the Ombudsman and it was sorted within a week, ask to speak to a senior manager with Insurance
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Post by gar1380 on Feb 14, 2011 21:27:45 GMT 1
problem i am getting at the moment is finding someone that can speak english !!!
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Post by brivin on Feb 14, 2011 23:19:22 GMT 1
Demand to speak to a UK-based call centre and you should be transferred,according to one expert
on Yahoo recently. Worth a try.
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Post by coedy on Feb 14, 2011 23:29:32 GMT 1
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Post by timsmini on Feb 17, 2011 10:34:13 GMT 1
Any luck  |
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Post by gar1380 on Feb 17, 2011 20:38:30 GMT 1
aye, phoned the insurance and they are going to refund me my excess, and now auto glass are doing it on sunday...............what a load of hastle though , gave me a right head ache
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